Cancellation / Transfer / Refund Policy
PUBLIC TOURS
- Cancellations at least 48hrs in advance of the Tour will receive a refund Less $20 per person and the credit card processing fees.
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- Cancellations for ANY reason within 48 hours of the Tour Date will forfeit all monies paid.
- Transfers to another Tour Date within 48 hours prior to Original Tour Date, since you are essentially cancelling and dropping off the original tour, are subject to a $50 fee per person.
- Minimum # needed for Public Tours is 4 people. If less than 4 are booked, we'll contact you to discuss alternatives.
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- All tours subject to change due to insufficient number of people or road conditions/closures...very rare!
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PRIVATE TOURS
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- Cancellations received by phone or email 60 or more days prior to the Tour Date will receive a Full Refund, less any processing fees charged.
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- Cancellations received by phone or email between 60 and 30 days prior to the Tour Date will receive 75% of the total cost back.
- Cancellations between 30 and 14 days of the Tour Date will receive 50% of the total cost back.
- Cancellations for ANY reason within 14 days of the Tour Date will forfeit all monies paid.
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WE RECOMMEND PURCHASING TRAVEL INSURANCE FOR YOUR TRIP TO PROTECT YOU IN THE EVENT OF ILLNESS, INJURY, CAR OR FLIGHT TROUBLES/DELAYS OR ANY OTHER SITUATION THAT COULD CAUSE YOU TO CANCEL YOUR TOUR.